Contact

Need help with an order, a product detail, or delivery timing? We are here to help make everyday pet care feel simple.

Before you reach out

  • Please include your order number if your question is about an existing order.
  • For product questions, include the product name and variant if applicable.
  • If an item arrived damaged or incorrect, include clear photos so support can review it faster.

Shipping and returns

We offer free shipping across Canada. We also offer 30-day returns on eligible items.